Christine Spivey Overby

Vice President, Role Manager - Interactive Marketing serving Interactive Marketing PROFESSIONALS

Christine serves Interactive Marketing Professionals. She leads a research, consulting, and advisor team that helps clients develop their digital marketing strategy and programs. As a Forrester analyst in the past, Christine specialized in marketing, sales, and distribution strategies in consumer packaged goods. Christine has worked for Forrester since 1998 in various research and management positions across practices such as consumer markets, sourcing and vendor strategy, and software strategies.


Previous Work Experience

Since joining Forrester in 1998, Christine has covered a variety of marketing and technology trends. Until becoming the practice leader for interactive marketing, Christine led a research team focused on digital channels such as search, email, online display, and social media. Her direct research coverage included marketing measurement strategies, marketing as a driver of corporate innovation, and the role of mobile channels in the overall marketing mix. From 2001 to 2006, Christine led Forrester's consumer product research on marketing, sales, and distribution processes. In that capacity, she launched Forrester's first research on Radio Frequency Identification (RFID) technology. Prior to this, Christine was an analyst on the eBusiness organization and services team at Forrester.

Christine has been widely quoted in the press, including the BBC, The Boston Globe, Fortune, The Globe and Mail, The New York Times, and The Wall Street Journal. Christine currently champions and hosts Forrester's long-running European Marketing & Strategy Forum. She has hosted and delivered keynotes at many events, including Forrester's North American Marketing Forum, Consumer Forum, Executive Forum, and Consumer Packaged Goods (CPG) Summit.

Prior to joining Forrester, Christine worked for the US Department of Health & Human Services.


Education

Christine is a summa cum laude graduate of Loyola University, New Orleans.

Christine Spivey Overby's Research

  • For Interactive Marketing Professionals

    Report: Accelerate Your Social Maturity

    Customers and employees are becoming increasingly empowered by social technologies, dramatically changing the way they communicate and collaborate. To succeed in this new world, companies must m...

    • Downloads: 127
  • For Interactive Marketing Professionals

    Report: Social Media Marketers: Don't Ignore IM

    Instant messaging (IM) is one of the most widely used activities among European online users. IM usage is not just restricted to youths and teens but is also popular among older age groups such ...

    • Downloads: 1
  • For Interactive Marketing Professionals

    Report: Does Mobile Marketing Matter Yet?

    Mobile promises new ways for marketers to connect with their customers — like branded applications, video, and even on-the-go transactions — eventually. But in the short term, the re...

    • For Interactive Marketing Professionals

      Report: 2009 North American Interactive Marketing Predictions

      In North America in 2009, interactive marketing will assume an unapologetic — and, in some cases, central — role in the marketing mix thanks to both the ascendance of digital media a...

      • For Interactive Marketing Professionals

        Report: Topic Overview: Interactive Marketing In A Downturn

        In these uncertain times, marketers expect to cut 3% of their overall marketing budgets. As an interactive marketer, how do you protect your digital budget and ensure funding for future campaign...

        • For Interactive Marketing Professionals

          Report: Accelerate Your Social Maturity

          Customers and employees are becoming increasingly empowered by social technologies, dramatically changing the way they communicate and collaborate. To succeed in this new world, companies must m...

          • Downloads: 127
        • For Interactive Marketing Professionals

          Report: Social Media Marketers: Don't Ignore IM

          Instant messaging (IM) is one of the most widely used activities among European online users. IM usage is not just restricted to youths and teens but is also popular among older age groups such ...

          • Downloads: 1
        • For CMO & Marketing Leadership Professionals

          Report: Net Promoter Scores: Good, But Not Enough

          Net Promoter has become a popular way to measure customer satisfaction and loyalty. But, as with any single measurement, it doesn't tell the entire story. To put a Net Promoter Score — or ...

          • Downloads: 1
        • For CMO & Marketing Leadership Professionals

          Report: Boomer Women = Big Money For Marketers

          Often overlooked by marketers in favor of their younger counterparts, Boomer women's deep pockets can enrich marketers' coffers. How much are they worth? Nearly $300 a month. Boomer women spend ...

          • Downloads: 3
        • For Interactive Marketing Professionals

          Report: How To Justify Interactive Marketing Investments

          It takes logic and emotion to sell digital campaigns to your boss. Smart interactive marketers do so by constructing a rich business case of both numbers and success stories. In this document, F...

          • Downloads: 1
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