About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.
This report is an update to "Enterprise Customer Experience Transformation Consultants" originally published on October 21, 2010. This report provides an overview of the types of technology that...
The emerging mobility services market creates choices for buyers. Leading organizations are scrambling to create mobile experiences for employees, partners, and customers — both applicatio...
In Forrester's 72-criteria evaluation of the top 12 global commerce service providers (GCSPs), we found that SapientNitro, Deloitte, and IBM Global Business Services (GBS) led the pack with thei...
Forrester surveyed six global transformation service firms with focused offerings in the off-the-shelf banking platform space. Their transformation service offerings are broad and rich, covering...
Many banks struggle to find the right systems integrator (SI) or service partner to support their banking platform transformation initiative. Forrester talked with six vendors providing transfor...